Privacy Policy

This Privacy Policy explains how KAD Strength LLC, DBA Convoy Strength (“Convoy Strength,” “we,” “our,” or “us”) collects, uses, and protects your information when you visit convoystrength.com , use our services, or communicate with us.

1. Information We Collect

Personal information you provide when signing up for memberships, passes, or coaching (such as name, email, phone number, and payment details).

Automatically collected data such as website usage, device type, and traffic analytics (via Google Analytics).

Communications through SMS, MMS, WhatsApp, or calls via our verified business number.

2. How We Use Information

To manage memberships, billing, scheduling, and guest passes.

To send account notifications, reminders, and gym updates.

To provide customer support and resolve disputes.

For safety, compliance, and legal obligations.

3. Sharing and Disclosure

We do not sell or share your personal information outside of Convoy Strength. We only disclose information in limited circumstances:

With service providers who support payment processing (Square, Gymdesk).

As required by law, legal process, or government request.

To protect the safety of our staff, members, and facility.

4. Communication Consent

By providing your phone number or email, you consent to receive gym-related communication including reminders, updates, and marketing messages. You may opt-out at any time by replying STOP to text messages or by contacting us at team@convoystrength.com . For more detail, see our Communication Consent and Privacy Policy .

5. Data Retention

Message and account records are retained indefinitely for business and compliance purposes. You may request deletion of your data by contacting us directly.

6. Children and Minors

Members under 18 must have a parent or guardian sign our liability waiver. We do not knowingly collect information from children under 13.

7. Security

We use industry-standard safeguards to protect your data. While no system is 100% secure, we take reasonable steps to keep your information safe.

8. Your Rights

California residents may exercise rights under the CCPA, including the right to request access or deletion of personal information.

You may opt-out of communications or request data updates anytime.

9. Contact Information

If you have questions about this Privacy Policy, please contact us at:

KAD Strength LLC, DBA Convoy Strength

4432 Convoy St Ste 140

San Diego, CA 92111

Phone: +1 (619) 436-4023

Email: team@convoystrength.com

© 2025 KAD Strength LLC. All rights reserved.